OnFulfillment Blog | Print Fulfillment (7)

Most training teams at high tech companies start out fairly small doing everything in-house themselves. In start-up mode, training managers are required to wear multiple hats, responsible for not only curriculum development, technical writing, and conducting training but also for identifying and scheduling training locations, ordering catering, and printing & shipping training materials. They have to handle all of the other day-to-day operations necessary in establishing, running and growing a world class Education Services business.

USPS rates are going up. Again. First-class rates will go up on January 26, 2014. Key pricing, according to the USPS web site, will be as follows:

As a marketer, you’re probably being wooed by commercial print reps every week. They all promise to put customers first. They all profess to have state-of-the-art equipment. They all vow to have competitive pricing.

Can they ALL be the best, the fastest, the most reliable printer who just happens to specialize in your particular industry? Short answer? No way! It’s a tough world for printers in 2013, and with over 30,000 in this country alone, you can imagine how competitive it is. Be suspicious of printers who promise you Everything.

Education Services teams, particularly those in software or other high tech companies, are responsible for not only driving license product adoption, but also for delivering their own separate services revenue stream. Driving higher sales and lower costs are key. Costs are somewhat more under your control, and cutting costs might make the difference between meeting your sales number and not. Leading analysts reveal that a five point increase in your profit margin is the equivalent to a 20% increase in sales. And, according to Technology Services Industry Association (TSIA), one of the top 3 challenges for Education Services teams is "growing margins by reducing delivery expense."

Our favorite kind of customer or potential customer at OnFulfillment is one that wants to take advantage of all the resources that we have to offer. These are not just our technology, experience and global facilities, but our 80 plus customers and their willingness to share best practices with our other customers. Of course, this would not be the case if they are competitors! But our customers sharing ideas with each other has tremendous benefits.