Frequently during meetings with prospective clients, we find customers comparing us to larger product fulfillment vendors such as Amazon as they attempt to understand exactly what we offer.
This leads to a longer discussion about product fulfillment vs. marketing fulfillment, what these two disciplines have in common, and more importantly, how they are different. Invariably, the conversation zeroes in on order processing fees, receiving costs, freight tables and shipping materials—and why those costs are so different depending on the vendor.